The National Excellence Award for Individuals with Physical Disabilities.

The Golden Excellence Medal in the category of presidencies, councils, and centres for its distinction in transitioning to a merit-based accounting system.

National Excellence Award in the field of community initiatives for government entities, in the government sector.

Third place in the “Best Strategy for Customer Experience” award, through the “Guiding Visitors to al-Rawdah al-Sharifa” project, part of the Customer Experience Forum.

The General Authority for the Care & Management of the Grand Mosque and the Prophet’s Mosque achieved second place in the Distinguished ‏ Section Competition in the government sector category at the Hajj Conference and Exhibition, confirming the efforts made in enhancing the visitor experience.